Privacy policy
Who operates this store
Houseofpippa is operated by Mumora Media LLC. This policy explains the personal information used in connection with houseofpippa.com, order inquiries and the store's commerce services.
Information you provide
When you place an order, the checkout collects the contact and delivery information needed for that order, including your name, email address and shipping and billing details. Order records include the items, selected options, amounts and transaction status.
When you email support or use the contact form, the information in your message is used to respond to the inquiry. This can include an order number, product question or photographs supplied for a damaged or incorrect item.
Information from the website
The store uses Shopify to provide its commerce platform. Browser requests and cookies support website operation, the cart, localization and the interaction with Shopify services. Shopify analytics and marketing-related cookies, including _shopify_analytics, _shopify_marketing, _shopify_y and _shopify_s, are present on the storefront. Technical requests also reach Shopify's Monorail and error and performance telemetry services.
Device and usage information can include browser and device details, IP address, page interactions and technical events. The purposes include operating the storefront, understanding interactions and diagnosing errors.
How information is used
Order information is used to process purchases, arrange delivery, communicate about orders and handle returns, exchanges and refunds. Support messages are used to answer the question and retain the context of the conversation. Technical information is used to operate the website, protect it against misuse and understand its functioning.
Service providers
Shopify provides the store's commerce platform. Order information needed for packing and delivery is provided to the fulfillment and delivery services involved with the order. Payment information is handled through the payment service used at checkout. Relevant information can also be disclosed where required by law or to respond to a valid legal request.
Shopify explains its own processing and privacy controls in its Privacy Policy and Privacy Portal. Review those resources for information about Shopify's processing of information across its services.
Cookies and your choices
You can use your browser controls to review or remove cookies. Those controls also affect stored cart and preference information. Contact us if you have a question about the use of your information in this store.
Retention
Information is retained for the purposes described above, including order administration, support, legal obligations and the resolution of disputes. The relevant type of record and the applicable requirements determine the retention period.
Privacy requests
Depending on the law that applies to you, you can have rights to request access, correction or deletion of personal information, and to exercise other choices over its use. Send a request to info@houseofpippa.com and identify the information or interaction concerned.
We will verify the information needed to process a request and respond as required by applicable law. You can also contact us about an authorized representative's request, an appeal or a concern about the handling of your information.
Updates
Changes to this policy will be posted on this page. Questions about the policy or a privacy request can be sent using the contact details below.
Related policies
Business information
Houseofpippa
Mumora Media LLC
Business address
30 N Gould St, Ste N, Sheridan, WY 82801, United States
Support hours
Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)